所考的科目是Communication for the Workplace
5. The following vocal characteriser indicates understanding.
13. Which of the following sentences is correct?
A. The manager asked me whether we should increase our insurance coverage?
B. The manager asked me whether we should increase our insurance coverage.
C. The manager asked me "Should we increase our insurance coverage?"
D. "Should we increase our insurance coverage," the manager asked me.
24. What would be the most appropriate answer to the interview question "How are you today?"
A. Okay. A bit nervous.
B. Fine. Just a little nervous.
C. I'm fine, thank you.
D. I'm fine
43. Mobile phone etiquette is important at the workplace.Name two things workers should avoid when using the mobile phone.
答案： Workers should not talk loudly on the mobile phone in the office. Mobile phone should not be left on when workers are attending meetings.